Privacy Policy: How Your Information Is Handled

Last updated: October 2026

This policy describes how Supportgene Roofing ("we" and "us") handles information when you browse supportgene.garden, call the number shown on the site, or send in a form. It is a general template, not legal advice.

What Details Do We Gather?

Some details come straight from you. When you fill out a form or make a call, you may share your name, phone number, email address, location and a short description of your roof problem.

Other details are collected automatically as you use the site. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded to check quality and to handle billing.

Why Do We Use It?

We use your details to:

• Match you with an independent roofing provider that serves your area
• Pass your request to that provider so they can reach out to you
• Answer your questions and messages
• See how the website and phone lines get used
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Receives It?

Supportgene Roofing is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners. That lets them get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share details with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or when we need to protect our rights.

We do not sell your personal information for money. Some laws, however, count sharing with marketing partners as a sale or a share. Where those laws apply, you may be able to opt out.

Cookies and Site Analytics

This site may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

What Can You Ask Us to Do?

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@supportgene.garden. We may ask you to confirm who you are before we act.

How Safe Is Your Data, and How Long Do We Keep It?

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We hold on to information only as long as the purposes above require, or as long as the law asks us to.

Is This Site for Kids?

No. The site is not meant for children under 13. We do not knowingly collect personal information from them.

Will This Policy Change?

It may. We can update it from time to time. The date at the top shows the latest change.

Who Do You Ask About It?

Have a question about this policy? Email contact@supportgene.garden.